Scaling Customer Value
Simple and actionable insights to help you engage, grow and retain your existing customers.
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“Jens brings a refreshing perspective to the table by shifting the focus from chasing new sales to nurturing existing customer relationships. His insights on engagement and loyalty are not just thoughtful—they’re transformative.”...”
Mark Levy, Decoding Customer Experience
“Have a read if you want to know how to turn your existing customer base into a growth engine. ”...”
Andreas Just, The Growth Architect
“Jens totally lives the customer Lifecycle & is passionate about writing about all things to make customers love you, buy more & stay on the journey longer ✨”...”
Ruben Dominguez, The Founders Corner®