Scaling Customer Value
Simple and actionable ideas to help you engage, grow and retain your existing customers and turn them into the main growth engine for your business.
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“Jens brings a refreshing perspective to the table by shifting the focus from chasing new sales to nurturing existing customer relationships. His insights on engagement and loyalty are not just thoughtful—they’re transformative for building long-term success.”
Mark Levy, Decoding Customer Experience
“Have a read if you want to know how to turn your existing customer base into a growth engine. ”
Andreas Just, Growth
“Check out Jens' Substack. I always find it incredible informative. As a strategist, creating customer value is the key for any strategy to succeed. Jens' views on how to position oneself to create this value are very valuable. Would recommend this for anyone and everyone :)”
Strategy Shots, Strategy Shots Substack