Customer Value Advice Column: Your Questions, Expert Insights
Unlocking actionable strategies to maximise customer value — one reader question at a time
Hello everyone,
Would anyone be interested in reading an advice column if I launched one as part of my Substack publication?
The idea behind it is simple:
You can ask a question relating to any of the topics I write about. With a background in post-sales environments, I can comment on and provide insights into matters relating to monetising and engaging existing customers, customer success, existing customer management, customer value, retention and similar.
Perhaps there is something you’re wondering about, a challenge you’re facing or a problem that you’re working through. Maybe a dilemma. Or something you’re unsure about and need input on.
I will reply with an answer and outline my thoughts on the matter in the format of a newsletter post that is publicly shared and emailed out to my readers. In my reply post, I will include your original question alongside my answer.
If you have a question that you want to ask me and would like it to be included in a coming newsletter post, you can contact me by replying to this email or send me a DM on Substack. Alternatively, leave a comment on the post below.
That’s it. That’s the post for this week!
Do let me know if there’s anything on your mind that I might be able to provide input on. Thank you and enjoy your weekend.
PS: If you don’t have a question for me but still want to see the answer column happen, please show your support by doing your magic on any of the buttons below. 🙏
Best regards,
Jens