100% a team sport, @jens. Every team, from product to frontline support, plays a role in delivering a truly customer-centric experience. When everyone understands their impact, the whole company moves in sync. The real challenge? Making sure that alignment isn’t just a slogan but part of how the business actually runs.
100% a team sport, @jens. Every team, from product to frontline support, plays a role in delivering a truly customer-centric experience. When everyone understands their impact, the whole company moves in sync. The real challenge? Making sure that alignment isn’t just a slogan but part of how the business actually runs.