Scaling Customer Value

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20 Epic Quotes for Customer-Focused Leaders
Insights and wisdom for people in customer service, CX and customer success
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Jens Stark
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Where's My Bonus?
The bank with no sales campaigns or product targets
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Jens Stark
Strategy Learning 101
Resources to learn more about strategy - from basics to somewhat advanced :)
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How to Spot Top Talent for Customer roles
Essential skills, behaviours and attributes
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Jens Stark
Not Your Usual Customer Value Newsletter
Celebrating a milestone!
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Jens Stark
6
Stop your Business Projects from Failing by Improving Customer Fit
Let me teach you how in 5 minutes
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Jens Stark
2
6 Ways to Increase Customer Profitability
The dark side of existing customer management
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Jens Stark
3
Scaling Customer Value
Simple and actionable insights to help you engage, grow and retain your existing customers.
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Scaling Customer Value

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