Archive - Scaling Customer Value

What is Customer Value?

Don't make the same mistake as everybody else

Jun 17 •

20 Epic Quotes for Customer-Focused Leaders

Insights and wisdom for people in customer service, CX and customer success

Jun 7 •

May 2025

Where's My Bonus?

The bank with no sales campaigns or product targets

May 25 •

Strategy Learning 101

Resources to learn more about strategy - from basics to somewhat advanced :)

Published on Strategy Shots Digest • May 22

How to Spot Top Talent for Customer roles

Essential skills, behaviours and attributes

May 18 •

Not Your Usual Customer Value Newsletter

Celebrating a milestone!

May 11 •

April 2025

March 2025

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